SHIPPING, DELIVERY & RETURNS

** TO ENSURE PROTECTION OF OUR BUSINESS AND CUSTOMERS, WE DO NOT SHIP TO P.O BOXES**

Standard Ground Shipping on all domestic orders above $75 is FREE
Standard Ground Shipping on all domestic orders under $75 costs $8

**Some items or products are subject to higher shipping costs**

FLOT SAME-DAY DELIVERY FOR NYC

Our third party delivery services offers Local Same-Day Delivery Monday-Friday in the Brooklyn/Manhattan/Partial Queens area. Refer to map below

To check if your address qualifies, select Ship at checkout, enter your shipping address, and look for Flot Same-Day Delivery under shipping methods.
Orders must be placed before 12:30PM for same day deliver. Orders placed after 12:30 will be delivered next business day.
Delivery window is between 2PM-9PM.

RETURN POLICY FOR WEBSITE PURCHASES:

Returns are accepted within 30 days of delivery.
Items must be unworn, unused, and in original packaging, with the packing slip included.
Customers are responsible for all return shipping costs. We recommend usps ground advantage
Please do not place shipping labels directly on shoe boxes.
Refunds are issued to the original form of payment.
Online purchases may be exchanged in-store.
Items marked Final Sale and all seasonal merchandise are not eligible for return, exchange, or store credit.
Local pickup orders are eligible for exchange or store credit only.
All returns may be subject to a restocking fee of up to 50%.

If you have any questions before sending back your item, please reach out to us at
info@runninwildkids.co or call (718) 222-2444.

RETURNS POLICY FOR IN-STORE PURCHASES:

Unopened and unused merchandise may be exchanged or store credited within 14 days of purchase. No refunds, only exchange or store credit.
All items marked as "Final Sale" may not be returned or exchanged. Store credit on these items will not be accepted.
Merchandise brought back must be accompanied by a copy of the original invoice in either printed or email form.
Seasonal Items are Final Sale- No exchanges or Store Credits
If you have any questions or concerns regarding your returns, please contact us at info@runninwildkids.co or give us a call at (718)-222-2444 prior to returning your shoes.

How to send a Return to us.

1. Send your package to:

Runnin' Wild Kids
349 Court St
Brooklyn, NY 11231

2.All original packaging must be included. This includes the original shoe box. Any return not returned in the original box may be subject to a restocking fee. Please include the original packing slip with your shipment for easier processing.

3. We recommend UPS as the preferred carrier