SHIPPING & RETURNS
SHIPPING & RETURNS
SHIPPING - FREE ON ORDERS OF $99+
** TO ENSURE PROTECTION OF OUR BUSINESS AND CUSTOMERS, WE DO NOT SHIP TO P.O BOXES**
US STANDARD SHIPPING
- Standard Ground Shipping on all domestic orders above $75 is FREE
- Standard Ground Shipping on all domestic orders under $75 costs $5
- **Some items or products are subject to higher shipping costs**
- Packages are generally shipped via USPS and/or UPS.
- We do not offer free return shipping on returns or exchanges.
- Any merchandise returned after 30 days may be subject to a restocking fee of at least 50% at the sole discretion of Kid Shoes Direct management.
- Merchandise returned must be accompanied by a copy of the original invoice.
- Any returned merchandise must be unworn. Any merchandise returned to Runnin' Wild Kids in any other condition except new may be subject to a 50% restocking fee.
- All items marked as "Final Sale" may not be returned or exchanged. Returns on these items will not be accepted.
- Any returned merchandise must be returned in its original box in its original condition, without postal labels. Do not send the shoebox as the shipping box. Package the shoebox in a shipping box or other shipping packaging as a bubble envelope. Any merchandise returned to Runnin' Wild Kids with a missing or damaged shoebox or with a shoebox used as a shipping box will be subject to a mandatory 40% restocking fee.
- Merchandise bought online cannot be returned to store
- All returned items are the responsibility of the sender. Keep your tracking number and proof of postage
- Refunds will be made via the original method of payment
- If you have any questions or concerns regarding your returns, please contact us at firstname.lastname@example.org or give us a call at (718)-222-2444 prior to returning your shoes.
How to send a Return to us.
- Return using the carrier of your choice:
- Send your package to:
- Runnin' Wild Kids 349 Court St, Brooklyn, NY, 11231
- All original packaging must be included. This includes the original shoe box. Any return not returned in the original box may be subject to a restocking fee. Please include the original packing slip with your shipment
- We recommend UPS as the preferred carrier
- Refunds will be processed within two days of receiving the package